What you'll learn:
-Introduction
-Create a High Performance
-Start the Work
-Do the Work
-Keep the Team on Track
-Keep the Business Environment in Mind
-Agile Frameworks/Methodologies
-Code of Ethics & Professional Conduct
-Tips and Tricks
-PMP Simulation Exam

What you'll learn:
Introduction to Service Management and ITIL
Key Concepts of Services Management
The Four Dimensions of Service Management
Service Value System
ITIL Management Practices
ITIL4 Foundation Tips & Trick
ITIL 4 Foundation Simulation Exam

What you'll learn:
Introduction to Business Analysis
Business Analysis Planning and Monitoring
Elicitation and Collaboration
Requirements Life Cycle Management
Strategy Analysis
Requirements Analysis & Design Definition
Solution Evaluation
Underlying Competencies of the Business Analyst
Important Business Analysis Techniques
Different Business Analysis Perspectives

Module 1: Explore
Understanding service consumers
Understanding service providers
Understanding markets
Target markets

Module 2: Engage
Communicating and collaborating
Understand service relationship
Building service relationship
Managing suppliers and partners

Module 3: Offer
Managing demands
Specifying customer requirements
Designing service offering
Selling and obtaining offerings

Module 4: Agree
Planning value co-creation
Negotiating and agreeing service

Module 5: Onboard
Planning onboarding
Fostering user relationships
Providing user channels
Enabling users for service
Elevating mutual capabilities
Off-boarding customers and users

Module 6: Co-create
Fostering a service mindset
On-going service interactions
Nurturing user committees

Module 7: Realize
Realizing service value
Tracking value realization
Assessing and reporting value
Evaluating value realization
Realizing value for the service provider

What you'll learn:
Introduction to Business Analysis
Business Analysis Planning and Monitoring
Elicitation and Collaboration
Requirements Life Cycle Management
Strategy Analysis
Requirements Analysis & Design Definition
Solution Evaluation
Underlying Competencies of the Business Analyst
Important Business Analysis Techniques
Different Business Analysis Perspectives

What you'll learn:
Role of the Project Manager
PRINCE2 Principles
Tailoring and adopting PRINCE2
Introduction to PRINCE2 themes
Business Case theme
Organization theme
Quality theme
Plans Theme
Risk theme
Progress theme
Introduction to PRINCE2 Processes
Starting up a Project Process
Directing a Project Process
Initiating a Project Process
Controlling a Stage Process
Managing Product Delivery Process
Managing a Stage Boundary Process
Closing a project Process
Considerations for organizational adoption
PRINCE2 Tips and Tricks
PRINCE2 Foundation Simulation Exam

What you'll learn:
Course Introduction
PRINCE2 and Agile Concepts
Blending PRINCE2 and Agile
PRINCE2 Agile Focus Areas
What to Fix and What to Flex?
PRINCE2 Agile Guidance, Tailoring, and, Techniques
PRINCE2 Agile Tips And Tricks
PRINCE Agile Practitioner Simulation Exam