What you'll learn:
Introduction to Business Analysis
Business Analysis Planning and Monitoring
Elicitation and Collaboration
Requirements Life Cycle Management
Strategy Analysis
Requirements Analysis & Design Definition
Solution Evaluation
Underlying Competencies of the Business Analyst
Important Business Analysis Techniques
Different Business Analysis Perspectives

What you'll learn:
Introduction to Service Management and ITIL
-About ITIL 4
-The Structure and Benefits of the ITIL 4 Framework
Key Concepts of Services Management
-Value and Value Co-Creation
-Organizations, Service Providers, Service Consumers, and Other Stakeholders
-Product and Services
-Service Relationship
-Value: Outcomes, Costs, and Risks
The Four Dimensions of Service Management
-Organizations and People
-Information and Technology
-Partners and Suppliers
-Value Streams and Processes
Service Value System
-Opportunity, Demand, and Value
-The ITIL Guiding Principles
ITIL Management Practices
-General Management Practices
-Service Management Practices

What you'll learn:
Module 1: Introduction to Product Management
Module 2: Product Management Lifecycle
Module 3: Technical Foundations
Module 4: Data Analytics and Metrics
Module 5: Software Development Methodologies
Module 6: Design Foundations
Module 7: Rapid Prototyping
Module 8: Business and Management Foundations
Module 9: Product Strategy
Module 10: Review Product Management

What you'll learn:
Introduction to Service Management and ITIL
Key Concepts of Services Management
The Four Dimensions of Service Management
Service Value System
ITIL Management Practices
ITIL4 Foundation Tips & Trick
ITIL 4 Foundation Simulation Exam

What you'll learn:
-Introduction
-Create a High Performance
-Start the Work
-Do the Work
-Keep the Team on Track
-Keep the Business Environment in Mind
-Agile Frameworks/Methodologies
-Code of Ethics & Professional Conduct
-Tips and Tricks
-PMP Simulation Exam

What you'll learn:
-Introduction
-Create a High Performance
-Start the Work
-Do the Work
-Keep the Team on Track
-Keep the Business Environment in Mind
-Agile Frameworks/Methodologies
-Code of Ethics & Professional Conduct
-Tips and Tricks
-PMP Simulation Exam

What you'll learn:
Introduction to Service Management and ITIL
Key Concepts of Services Management
The Four Dimensions of Service Management
Service Value System
ITIL Management Practices
ITIL4 Foundation Tips & Trick
ITIL 4 Foundation Simulation Exam

What you'll learn:
Introduction to Business Analysis
Business Analysis Planning and Monitoring
Elicitation and Collaboration
Requirements Life Cycle Management
Strategy Analysis
Requirements Analysis & Design Definition
Solution Evaluation
Underlying Competencies of the Business Analyst
Important Business Analysis Techniques
Different Business Analysis Perspectives

Module 1: Explore
Understanding service consumers
Understanding service providers
Understanding markets
Target markets

Module 2: Engage
Communicating and collaborating
Understand service relationship
Building service relationship
Managing suppliers and partners

Module 3: Offer
Managing demands
Specifying customer requirements
Designing service offering
Selling and obtaining offerings

Module 4: Agree
Planning value co-creation
Negotiating and agreeing service

Module 5: Onboard
Planning onboarding
Fostering user relationships
Providing user channels
Enabling users for service
Elevating mutual capabilities
Off-boarding customers and users

Module 6: Co-create
Fostering a service mindset
On-going service interactions
Nurturing user committees

Module 7: Realize
Realizing service value
Tracking value realization
Assessing and reporting value
Evaluating value realization
Realizing value for the service provider