What you'll learn:
•Understanding Effective Communication and its formative elements
•Barriers to Communication
•Verbal and Nonverbal Communication
•Positive Self-Talk
•Assertive, Submissive, and Aggressive Communication
•Active Listening (volition)
•Attending
•Understanding
•Asking questions
•Remembering (memory)
•Responding (responsive/feedback)
•Organizational Communication
•Active Listening
•Questioning and arguing techniques
•Understanding Interpersonal Communication
•Understanding one's own and the interlocutor's character
•Body Language Techniques
•Developing Self-Confidence
•Conflict Management
•Win-Win Communication