What you'll learn:
•The role of leadership and managers in company management
•Challenges for leadership and managers in the global era
•Transformational, Situational, Behavior Leadership
•Performance Management: Goal Setting, Coaching, Effective feedback (SMART-POAC)
•Task Management: Planning, Monitoring, and Control (SWOT-PDCA)
•People Management: Communication, Motivation, and Empowerment
•Increasing self-productivity: enhancing engagement and accelerating work processes (getting things done)
•Emotional & Adversity Intelligence
•From a good to a great manager: becoming an innovative manager capable of handling differences/conflicts