What you'll learn:
•Overview of Effective Supervision Management.
•POAC Actions: Planning, Organizing, Actuating, and Controlling.
•Setting Goals, SMART, SWOT
•Delegation and Assignment to subordinates.
•Team Conflict Management
•Coaching & Counselling
•Effective Communication
•Assertive, Aggressive, Submissive Communication
•Public Speaking
•Performance Appraisal Implementation